Privacy Policy

Our Commitment to Your Privacy

At Ellamodee, we are committed to protecting your privacy and providing a secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. We encourage you to review this policy regularly, as it may be updated to reflect new legal requirements or improvements in our practices.

1. Account Registration & Security

You may choose to register an account on ellamodee.com to streamline your shopping experience. As a registered customer, your billing and shipping information will be securely stored for future use.

  • We collect your email address and password upon registration.

  • You can log in at any time to update, edit, or delete your information.

  • If using a public computer, please remember to log out after your session to protect your account.

All account data is securely stored and will not be shared with third parties.

2. Information We Collect

When you make a purchase or interact with our site, we may collect the following information:

  • Full name

  • Shipping & billing addresses

  • Email address

  • Phone number

  • Credit/debit card information (via secure third-party payment processors)

  • Information voluntarily provided for contests, promotions, or newsletters

We collect this information to process your order, provide customer service, and—only with your permission—to inform you about offers and new arrivals.

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Use Your Information

  • Billing Info: Used to confirm payment and contact you if issues arise with your order.

  • Shipping Info: Used to deliver your purchases to the correct address.

  • Email Address: Used to send order confirmations, shipping updates, and promotional content (if you opt in).

  • Credit/Debit Card Info: Used securely through trusted payment processors to complete your transactions.

4. Legal Basis for Processing

By using our website and services, you give your consent for the collection and processing of your data. Your data is necessary for fulfilling your order and delivering customer support.

We retain only the information needed to complete your transaction and meet legal obligations.

5. Withdrawing Your Consent

You may withdraw your consent at any time:

  • Click “Unsubscribe” at the bottom of any promotional email.

  • Contact us directly to request deletion of your account or data.

Note: Some information may be retained for legal or compliance reasons and stored securely on backup systems, in accordance with applicable laws.

6. Data Storage & Security

All collected data is securely stored on protected servers. We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access or misuse.

7. Third-Party Payment Processors

We work with trusted payment gateways (e.g., Shopify Payments, PayPal, etc.) to process your payments. These services comply with PCI-DSS standards and are responsible for securely handling your financial data.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, you can reach out to us at:

Email: AmiableBrigid93910@outlook.com
(We respond within 24 hours on weekdays and 48 hours on weekends.)